Frequently Asked Questions
How can I track my order?
After your order ships, you will receive an email with a tracking link. You can also log in to your account and view order status under "My Orders".
What is your return policy?
We offer a 30-day return policy on most products. Items must be unused and in original packaging. See our Returns page for full details.
Do you offer free shipping?
Yes. Orders over 500 KM qualify for free standard shipping within our delivery area.
How can I contact customer support?
You can reach us by email at info@sinapsashop.com or by phone. See our Contact page for full details.